As a public adjuster, I do my best to settle claims without going to litigation but depending on the insurance company - that's not always possible. In the event it does go to lawsuit I know my clients will be in good hands with ICR. Over the years we've worked with many different firms but none of them have given us the consistent results that Scott and his team have. Not only do they get great results, they get them quickly all while maintaining good communication, expertly managing expectations and making sure the customer comes first.